Effective date: 21st July 2026
Service provider: Verares Labs Inc.

1. Terms of Service — General Policy

1.1 Agreement to these Terms

These Terms of Service are a binding agreement between you and Verares Labs Inc., doing business as Res Labs and operating the underlying ObjectOS platform (“Res Labs,” “we,” “us,” or “our”). They govern your access to and use of reslabs.ai, verify.reslabs.io, public verification pages, supplier dashboards, operator tools, application programming interfaces, NFC-tag services, verification records, and any related websites, software, content, communications, or services that link to these Terms (collectively, the “Services”).

By accessing or using any part of the Services, tapping or opening a Res Labs verification page, creating or using an account, ordering or activating a tag, submitting a batch or Certificate of Analysis, or clicking to accept these Terms, you agree to these Terms and the Privacy Policy. If you use the Services for a company or other organization, you represent that you have authority to bind that organization, and “you” includes that organization and its authorized users.

The Supplier Agreement applies in addition to these Terms whenever you act as a supplier, order tags for commercial use, submit a batch or COA, or use a supplier dashboard. If an Order Form, Supplier Agreement, or other written agreement signed by Res Labs conflicts with these Terms, the more specific written agreement controls for that subject.

1.2 Key definitions

“Buyer” means any person who opens a public verification page, whether or not that person purchased or owns the associated vial.
“Supplier” means a business or person approved by Res Labs to order or use tags, submit batch records, or access the supplier dashboard.
“Lab” means a third-party testing laboratory identified in a batch or COA record. A Lab is not an employee, agent, or subcontractor of Res Labs merely because its domain or information appears in the Services.
“COA” means a Certificate of Analysis or similar laboratory report created by a third-party Lab.
“Tag” means an NFC tag provisioned or recognized by Res Labs, including an NXP NTAG 424 DNA tag or a successor technology.
“Batch Record” means the platform record that links a Tag or group of Tags to Supplier-provided batch information and a COA record.
“Verification Record” means the combination of Tag-authentication data, Batch Record data, COA source and integrity data, status information, and related audit evidence displayed or maintained by the Services.
“Research Material” means any chemical, reagent, peptide, compound, substance, vial, or other physical item described by a Supplier or COA in connection with the Services.
“Verified” means the limited platform status described in Section 1.4. It does not mean that Res Labs verified the contents of a vial.
“Content” means text, images, logos, data, files, URLs, COAs, reports, comments, and other material submitted to or displayed through the Services.

1.3 What Res Labs is—and is not

Res Labs provides an authentication and provenance layer. The Services are designed to connect a cryptographically authenticated NFC Tag to a Supplier’s Batch Record and to evidence concerning a third-party Lab’s COA.

Res Labs is not:

a marketplace for Research Materials;
a seller, reseller, manufacturer, compounder, distributor, importer, exporter, shipper, or fulfiller of Research Materials;
a pharmacy, healthcare provider, medical device company, testing laboratory, certification body, or regulator;
the seller of record or a party to any transaction between a Supplier and a Buyer;
a custodian of buyer funds or a payment processor for purchases of Research Materials; or
responsible for a Supplier’s customer service, refunds, returns, shipping, customs, taxes, labeling, safety data, recalls, or legal compliance.

Res Labs may sell and ship physical NFC Tags to Suppliers. That activity does not make Res Labs a seller, distributor, or fulfiller of the Research Materials to which a Supplier later applies those Tags.

A Supplier’s own terms govern the Supplier’s sale of Research Materials. A Lab’s own terms govern the Lab’s testing and COA. Res Labs does not control either relationship.

1.4 The exact meaning of a “Verified” result

A successful “Verified” result means only that, at the time the page was generated, the Services determined that:

the cryptographic authentication data presented with the tap was accepted under the Tag-verification configuration associated with that Tag and was not rejected by the Services as malformed, invalid, or an unacceptable replay;
the Tag identifier was registered in the Res Labs registry and linked to the displayed Supplier Batch Record; and
the Batch Record pointed to a COA source associated with the displayed Lab domain, and Res Labs had recorded source and integrity evidence for the COA, such as the canonical Lab URL, a cryptographic document hash, an IPFS content identifier, or a blockchain anchor, as applicable to that record.

Res Labs does not verify, test, analyze, inspect, sample, handle, or vouch for the chemical contents of any vial. Res Labs verifies the Tag, the registry link, and the existence and integrity evidence of the associated third-party COA record.

A “Verified” result does not mean, represent, warrant, or imply that:

the substance in the vial is the substance stated on the label or COA;
the vial contains any stated purity, potency, concentration, quantity, sequence, identity, sterility, endotoxin level, heavy-metal level, solvent level, or other characteristic;
the Research Material is safe, lawful, effective, uncontaminated, stable, properly stored, fit for any purpose, or suitable for human or veterinary use;
the Lab tested the specific vial being tapped, rather than one or more samples represented as coming from the same batch;
the Supplier manufactured, bottled, labeled, stored, applied the Tag to, or shipped the vial correctly;
the chain of custody between the tested sample, the Supplier’s batch, the Tag, and the vial is complete or accurate;
a Tag has never been removed, transplanted, misapplied, stolen, damaged, substituted, or paired with a different vial;
the COA is scientifically accurate, complete, sufficient for any purpose, or based on an appropriate test method or representative sample;
the Lab’s accreditation, license, personnel, methods, equipment, or conclusions have been independently audited by Res Labs;
no later recall, correction, compromise, or change has occurred; or
counterfeiting, cloning, replay, tampering, backend compromise, supply-chain fraud, or human error is impossible.

The Verified status is a limited, evidence-based record status, not a chemical finding, product certification, safety approval, guarantee, warranty, or endorsement.

1.5 Research use only; no medical or consumption use

Research Materials displayed through the Services are represented as intended solely for legitimate laboratory research and analytical use. They are not intended for human or veterinary consumption or administration; diagnostic, therapeutic, prophylactic, cosmetic, food, dietary-supplement, or household use; compounding; or any use involving ingestion, injection, inhalation, implantation, topical administration, or administration to a person or animal.

You may not use the Services to support, advertise, facilitate, document, disguise, or promote any prohibited use. You may not rely on a Verification Record to make a medical decision, determine a dose, diagnose or treat a condition, establish sterility or safety, or justify administering a Research Material to a person or animal.

A statement such as “research use only” or “not for human consumption” does not make otherwise unlawful conduct lawful. Actual intended use, marketing, customer communications, product selection, instructions, and surrounding circumstances control. You are solely responsible for ensuring that your conduct and any Research Material are lawful in every applicable jurisdiction.

1.6 Eligibility and legal capacity

You may use the Services only if:

you are at least eighteen years old and have reached the age of legal majority where you live;
you have legal capacity to enter into these Terms;
you are not prohibited from using the Services under applicable law, trade sanctions, export controls, or contractual obligations; and
your access, possession, purchase, handling, research, and other activities concerning any Research Material are lawful where they occur.

Res Labs does not conduct buyer identity verification, age verification, or know-your-customer screening as a condition of opening a public verification page. The absence of such a check is not permission, approval, or evidence that any person may lawfully purchase, possess, handle, or use a Research Material. Suppliers remain solely responsible for any identity, age, licensing, customer, end-use, sanctions, or jurisdictional screening required for their business.

1.7 No endorsement, agency, or fiduciary relationship

Listing a Supplier, Lab, COA, batch, domain, accreditation detail, logo, or product name does not mean that Res Labs endorses, certifies, recommends, sponsors, controls, or guarantees that person, organization, document, product, or service. Supplier vetting and Lab-domain approval are risk controls for access to the platform, not a representation to Buyers that a Supplier or Lab is safe, lawful, solvent, competent, or trustworthy.

Suppliers, Labs, Buyers, hosting providers, blockchain participants, IPFS nodes, and other third parties are independent. Nothing in these Terms creates an agency, partnership, joint venture, franchise, fiduciary, employment, pharmacy-patient, physician-patient, laboratory-client, or other special relationship between Res Labs and any third party.

1.8 Accounts and account security

Supplier and operator features require an account. You must provide accurate, current, and complete information and keep it updated. You may not share credentials, allow unauthorized access, impersonate another person, or create an account using false or misleading information.

You are responsible for activity under your account and for the acts and omissions of your personnel and authorized users. Notify Res Labs immediately at info@reslabs.ai if you suspect unauthorized access, credential compromise, lost devices, stolen Tags, or any other security incident.

Authentication may be provided by Clerk or another identity provider. Res Labs does not receive your plaintext password. You remain responsible for securing your email account, authentication factors, devices, and sessions.

1.9 Optional ownership-claim features

Where the Services allow a Buyer to “claim” a product or associate an account with a Tag, that claim is only a platform record. It does not establish or transfer legal title, possession, custody, authenticity of the underlying vial, lawful ownership, lien priority, insurance coverage, or any other property right. A claimant may not be the true owner, and Res Labs does not adjudicate ownership disputes. A masked ownership indicator is not proof of identity.

1.10 NFC, cryptographic, and tamper-evidence limitations

Tags may use Secure Dynamic Messaging, a per-Tag secret provisioned into the chip, AES-based message authentication, a monotonic read counter, and other controls intended to resist copying and replay. These controls authenticate data associated with a Tag when configured, implemented, and operated correctly. They do not authenticate the chemical contents of a vial.

No security layer is perfect. Risks include, without limitation:

theft or diversion of genuine Tags;
application of a genuine Tag to the wrong vial or batch;
physical removal, transplant, substitution, overlay, or destruction of a Tag;
weaknesses in Tag manufacturing, provisioning, key custody, backend implementation, software, devices, networks, or third-party infrastructure;
replay or sharing of a valid URL before the Services record or reject it;
failure, reset, desynchronization, or anomalous behavior of counters or readers;
compromise of Supplier, Lab, Res Labs, hosting, domain, DNS, certificate, IPFS, or blockchain systems; and
human error, fraud, collusion, coercion, or incomplete records.

Tamper-evident construction is intended to reveal some removal attempts. It is not tamper-proof and does not prove that a vial was never opened, substituted, refilled, relabeled, or mishandled.

Marketing phrases such as “unclonable,” “impossible to clone,” “cannot be faked,” “tamper-proof,” or “permanent” are not warranties and must not be understood literally. The accurate claim is that the system uses multiple technical and recordkeeping controls designed to make unauthorized copying, replay, and undetected record alteration more difficult and more detectable.

1.11 COAs, Labs, and third-party content

A COA is created by a third-party Lab, not by Res Labs. Res Labs may validate that a submitted URL uses HTTPS and matches a Lab domain approved in the platform, retrieve the document, calculate a hash, record a source URL, pin a copy to IPFS, anchor evidence on a blockchain, or display information extracted from the document. Those actions establish provenance and integrity evidence only. They do not establish the truth of the COA or the contents of a vial.

A COA generally reports results for the sample or samples received by the Lab under the Lab’s procedures. It may not establish that every vial in a Supplier’s batch is identical to the tested sample. Test panels vary. A purity-only COA says nothing about sterility, endotoxins, heavy metals, residual solvents, identity, concentration, or any other untested attribute.

Res Labs is not responsible for:

the Lab’s sampling, chain of custody, methods, calibration, accreditation, licensing, personnel, interpretation, errors, omissions, fraud, or conclusions;
the Supplier’s selection of tests or representation that a COA belongs to a batch;
a Lab’s decision to change, correct, replace, remove, restrict, or void a COA;
expired, broken, redirected, compromised, or unavailable Lab links or domains;
differences between the live Lab document, an archived copy, an IPFS copy, a Supplier-uploaded fallback, or a recorded hash; or
third-party marks, accreditation details, contact information, or other content.

Where an automated summary or extracted result is displayed, it is a convenience only and may be incomplete or wrong. The official COA on the Lab’s domain is the primary document. If the Lab source is unavailable, an archive, hash, or on-chain record can show what Res Labs recorded but cannot substitute for the Lab’s scientific judgment or prove the physical contents of a vial.

Legacy interface wording such as “Certified by” means only that the displayed COA identifies the named Lab as its issuer. It does not mean that Res Labs certified the Lab, that the Lab certified every vial, or that either party certified safety or suitability.

1.12 Verification states, warnings, recalls, and revocation

The Services may display statuses including VERIFIED, CLONE_WARNING, RECALL, UNKNOWN, CONTRACT_MISMATCH, REVOKED, INACTIVE, PENDING, or UNAVAILABLE, along with other technical or workflow states.

A status applies only at the time and under the data available when displayed.
A screenshot, cached page, copied URL, social post, API response, or prior status may be stale and must not be treated as a current result.
A shared verification URL may show that a valid Tag was tapped by someone at some time; it does not prove that the current viewer physically possesses the Tag or vial.
A warning or failure state is a risk signal, not a final forensic verdict about a physical product.
Res Labs may withhold product details on a warning page to reduce misuse and information leakage.
Res Labs, a Supplier, or a Lab may later correct, replace, suspend, recall, void, or revoke a record.
An immutable blockchain anchor may preserve historical evidence even after the current off-chain status changes. The current status controls; a historical anchor does not override a recall or revocation.

Do not rely on a record showing a warning, recall, revoked, unknown, mismatch, or unavailable state. Contact the Supplier and the issuing Lab using independently verified contact information.

1.13 Acceptable use

You may use the Services only for lawful verification, provenance, account administration, security review, and legitimate research-related business purposes consistent with these Terms. You may not, and may not assist or permit anyone else to:

use the Services in connection with unlawful manufacture, possession, sale, distribution, import, export, diversion, administration, or use of any substance;
use the Services to market or sell an unapproved drug, misbranded drug, controlled substance, controlled-substance analogue intended for human consumption, prescription product, compounded drug, or regulated product unless Res Labs has expressly approved a separate regulated-use program in writing;
make medical, therapeutic, diagnostic, dosing, efficacy, safety, sterility, pharmaceutical-grade, human-grade, or consumption claims based on a Verification Record;
state or imply that Res Labs tested a vial, certified a product, guaranteed a COA, approved a Supplier, endorsed a Lab, or verified any chemical property;
detach, crop, alter, obscure, forge, reproduce, or present a verification result, badge, screenshot, status, hash, COA, or mark in a misleading way or in connection with a different vial, batch, document, Supplier, or product;
use an active verification record after recall, revocation, suspension, or notice that the record is inaccurate;
clone, emulate, transplant, reuse, reprogram, reverse engineer, probe, extract keys from, tamper with, defeat, bypass, or interfere with a Tag or verification control;
capture, replay, manufacture, modify, or distribute tap URLs, counters, signatures, tokens, or other authentication material for deceptive, unauthorized, or load-generating purposes;
attempt to gain unauthorized access to accounts, keys, systems, databases, source code, networks, audit logs, or personal information;
introduce malware, exploit vulnerabilities, conduct denial-of-service activity, overload the Services, or disrupt another user;
scrape, crawl, index, benchmark, harvest, or access the Services by automated means except through an authorized API and within documented limits;
use data from the Services to identify, track, profile, contact, advertise to, or discriminate against a Buyer;
submit a false, altered, misleading, stolen, unauthorized, or mismatched COA, batch record, Lab identity, accreditation claim, report, photo, or status;
impersonate a Supplier, Lab, Buyer, operator, Res Labs employee, or other person;
infringe intellectual property, privacy, publicity, confidentiality, contractual, or other rights;
use the Services for spam, phishing, fraud, deception, harassment, threats, or unlawful surveillance;
remove or alter legal notices, provenance details, warnings, attribution, or technical controls; or
use the Services in any manner that could create liability, regulatory exposure, reputational harm, or security risk for Res Labs or another person.

We may establish rate limits, technical restrictions, product exclusions, geographic restrictions, or additional requirements at any time. The long-form Acceptable Use and Verification Disclaimer forms part of these Terms.

1.14 Content you provide

You retain ownership of Content you lawfully own. You grant Res Labs and its service providers a worldwide, non-exclusive, royalty-free, sublicensable license to host, copy, retrieve, cache, hash, parse, analyze, transform, display, reproduce, distribute, transmit, archive, pin, anchor, and otherwise use that Content as reasonably necessary to provide, secure, operate, improve, enforce, and document the Services and Verification Records.

For Content intended to appear on a public verification page, including a COA, Lab logo, Supplier name, batch photo, product name, batch code, accreditation information, and related provenance data, the license includes public display and distribution. It also includes creating and maintaining cryptographic hashes, content identifiers, and blockchain records that may be public and effectively irreversible.

You represent and warrant that:

you have all rights, permissions, and lawful bases required to submit the Content and grant this license;
the Content is accurate, complete, current, and not misleading;
the Content does not contain confidential information that should not be made public;
public display, IPFS pinning, and blockchain anchoring of the Content will not violate any law or third-party right; and
any personal information in the Content is limited to what is necessary and lawfully disclosed.

Do not submit patient information, medical records, dosing histories, government identifiers, financial account credentials, precise location data, or other sensitive personal information. Res Labs may reject, remove, restrict, or redact Content but has no duty to pre-screen it.

Because public IPFS and blockchain systems are distributed, third parties may retain or replicate Content even after Res Labs removes a link, stops pinning, changes a status, or deletes its own copy. Res Labs cannot guarantee deletion from decentralized networks, third-party caches, archival services, or independent copies.

1.15 License to use the Services

Subject to these Terms, Res Labs grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for their intended lawful purpose. This license does not include any right to:

copy, modify, distribute, sell, lease, sublicense, or create derivative works from the Services;
access source code, keys, nonpublic APIs, or technical measures;
use Res Labs data, designs, or outputs to build or train a competing service or model;
use the Services as a service bureau or for unauthorized third parties; or
use Res Labs marks except as expressly authorized in writing or in the Supplier Agreement.

All rights not expressly granted are reserved.

1.16 Intellectual property and marks

The Services, software, interfaces, designs, compilation of Verification Records, documentation, workflows, logos, names, and other Res Labs or ObjectOS materials are owned by Res Labs or its licensors and are protected by intellectual-property and unfair-competition laws.

“Res Labs,” “ObjectOS,” their logos, verification badges, and related trade dress are marks of Res Labs or its licensors. You may not use them in a business name, domain, product name, advertising, metadata, paid keyword, or other manner that suggests endorsement, certification, partnership, or affiliation without written permission.

Third-party names, logos, product names, Lab marks, accreditation marks, and trademarks belong to their respective owners and are used for identification and provenance. Their appearance does not imply endorsement or affiliation.

1.17 Feedback

If you provide ideas, suggestions, bug reports, or other feedback about the Services, you grant Res Labs a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable right to use and exploit that feedback without restriction or compensation. Do not submit feedback you consider confidential.

1.18 Fees, orders, and taxes

Public Buyers are not charged to open a verification page. Supplier fees, Tag prices, shipping charges, payment timing, credits, and other commercial terms are governed by the Supplier Agreement, an Order Form, an invoice, or the checkout terms presented at purchase.

Unless stated otherwise, fees are exclusive of taxes, duties, customs charges, carrier fees, and governmental assessments. You are responsible for all such amounts other than taxes based on Res Labs’ net income. Res Labs may change future prices on notice, but a change will not alter an accepted Order Form unless that Order Form permits it.

1.19 Privacy and tap logging

The Privacy Policy explains how Res Labs processes personal information. A Buyer does not need an account, name, or email address to open a public verification page. However, a tap or page request automatically provides technical data that may be personal information, including the Tag identifier, tap counter, IP address, approximate location, user-agent or device information, verification result, and timestamp.

Res Labs uses this data to authenticate taps, enforce replay controls, detect suspicious geographic or frequency patterns, investigate possible clones, operate recalls, maintain audit integrity, secure the Services, and comply with law. Use of a public verification page is therefore not anonymous in the sense of generating no data, even though Res Labs ordinarily does not know the Buyer’s name.

1.20 Third-party services and links

The Services may rely on or link to third parties, including Labs, Supplier sites, Clerk, Vercel, Pinata, IPFS gateways and nodes, Tempo and blockchain explorers, shipping carriers, email providers, databases, security vendors, and other infrastructure. Third-party services have their own terms, availability, security, privacy practices, and content.

Res Labs does not control and is not responsible for third-party services. A link or integration is provided for convenience and provenance, not as an endorsement or warranty. You assume the risks of visiting or using third-party services. Res Labs may replace, add, remove, or reconfigure providers at any time.

1.21 Service availability, changes, and pilot features

The Services may be pre-release, pilot, beta, experimental, or under active development. Features, workflows, statuses, providers, domains, protocols, records, and interfaces may change. Res Labs may add, modify, limit, suspend, or discontinue any part of the Services, including support for a Tag, Supplier, Lab, COA, batch, chain, gateway, API, or region.

Unless a signed agreement states otherwise:

no service-level agreement or uptime commitment applies;
the Services may experience delays, errors, outages, data loss, reprocessing, or resets;
Res Labs may perform maintenance without notice;
verification may fail because of a phone, browser, NFC setting, network, Lab site, provider, or Tag issue; and
Res Labs has no duty to continue storing, displaying, pinning, or supporting any record indefinitely, except as required by law or a signed agreement.

1.22 Monitoring, investigation, and enforcement

Res Labs may monitor use of the Services, review records, investigate anomalies or complaints, preserve evidence, and cooperate with Labs, Suppliers, service providers, regulators, courts, law enforcement, or affected persons where reasonably necessary to protect rights, safety, legality, security, or platform integrity.

Res Labs may take any action it reasonably considers appropriate, including rate limiting, withholding details, requiring additional evidence, rejecting a COA, pausing allocation, disabling an account, revoking Tags, changing a status, publishing a warning or recall, preserving a historical record, notifying affected parties, or referring conduct to authorities.

Monitoring or vetting does not create a duty to detect or prevent misconduct, inspect Research Materials, review every COA, or guarantee compliance.

1.23 Suspension, termination, and revocation

Res Labs may suspend or terminate access, accounts, orders, Tag activation, Verification Records, marks, or other rights immediately, with or without prior notice, if we reasonably believe that:

you breached these Terms or another agreement;
information or Content is false, incomplete, misleading, unauthorized, or disputed;
a Supplier, Lab, batch, COA, Tag, domain, account, or payment presents legal, safety, fraud, security, sanctions, or reputational risk;
unusual scan, geographic, counter, inventory, or account activity may indicate misuse or compromise;
a Lab, regulator, court, service provider, rights holder, or affected party requests or requires action;
fees are overdue;
continuing the Services may violate law or a third-party agreement; or
action is reasonably necessary to protect Res Labs, users, the public, or platform integrity.

You may stop using the Services at any time. Account holders may request closure through info@reslabs.ai, subject to outstanding payment, record-retention, legal-hold, fraud-prevention, audit, and public-provenance obligations.

Termination does not erase historical hashes, anchors, audit records, scan events, recalls, warnings, or public copies that must or reasonably should be preserved. Sections that by their nature should survive will survive, including sections concerning verification scope, research-use restrictions, Content licenses for existing records, intellectual property, payment, disclaimers, limitations, indemnity, disputes, and miscellaneous terms.

1.24 Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES, TAGS, VERIFICATION RECORDS, CONTENT, COA LINKS, ARCHIVES, HASHES, BLOCKCHAIN RECORDS, IPFS CONTENT, SUMMARIES, STATUSES, AND ALL RELATED MATERIALS ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS.”

RES LABS DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, COMPLETENESS, AVAILABILITY, SECURITY, AUTHENTICITY OF A PHYSICAL PRODUCT, CHAIN OF CUSTODY, SAFETY, LEGALITY, SCIENTIFIC VALIDITY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING, USAGE, OR TRADE.

WITHOUT LIMITING THE FOREGOING, RES LABS DOES NOT WARRANT THAT:

A TAG, VIAL, BATCH, SUPPLIER, LAB, COA, TEST RESULT, OR RESEARCH MATERIAL IS GENUINE, ACCURATE, SAFE, LAWFUL, UNALTERED, OR FIT FOR ANY USE;
A VERIFIED RESULT WILL DETECT EVERY COUNTERFEIT, SUBSTITUTION, TRANSPLANT, TAMPER EVENT, REPLAY, FRAUD, ERROR, OR COMPROMISE;
A WARNING OR FAILURE RESULT CONCLUSIVELY PROVES COUNTERFEITING OR MISCONDUCT;
THE SERVICES WILL BE UNINTERRUPTED, TIMELY, ERROR-FREE, SECURE, OR COMPATIBLE WITH EVERY PHONE, TAG, BROWSER, NETWORK, LAB SITE, OR PROVIDER;
A COA, LAB URL, IPFS COPY, HASH, BLOCKCHAIN, EXPLORER, OR ARCHIVE WILL REMAIN AVAILABLE OR UNCHANGED; OR
ANY DATA, SUMMARY, ACCREDITATION DETAIL, STATUS, OR THIRD-PARTY CONTENT IS COMPLETE OR CURRENT.

NO ORAL OR WRITTEN STATEMENT, MARKETING MATERIAL, DEMONSTRATION, BADGE, SALES PRESENTATION, OR SUPPORT RESPONSE CREATES A WARRANTY UNLESS AN AUTHORIZED RES LABS REPRESENTATIVE EXPRESSLY ACCEPTS THAT WARRANTY IN A SIGNED WRITING.

Some jurisdictions do not allow certain disclaimers. In those jurisdictions, disclaimers apply only to the extent permitted, and non-waivable rights remain unaffected.

1.25 Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RES LABS AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, DATA, USE, OR EXPECTED SAVINGS; COST OF SUBSTITUTE GOODS OR SERVICES; PRODUCT LOSS, RECALL COSTS, CUSTOMER CLAIMS, OR REPUTATIONAL HARM; OR PERSONAL INJURY, DEATH, PROPERTY DAMAGE, CONTAMINATION, EXPOSURE, OR OTHER HARM ARISING FROM A RESEARCH MATERIAL, SUPPLIER, LAB, COA, OR THIRD-PARTY TRANSACTION, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RES LABS’ TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

ONE HUNDRED U.S. DOLLARS; OR
THE AMOUNT YOU PAID DIRECTLY TO RES LABS FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE TWELVE MONTHS BEFORE THE EVENT FIRST GIVING RISE TO LIABILITY.

For a Supplier, the liability cap in the Supplier Agreement applies to Supplier-related claims.

The exclusions and cap apply regardless of the theory of liability, including contract, warranty, tort, negligence, strict liability, statute, restitution, or otherwise, and even if a remedy fails of its essential purpose. Each claim is aggregated with all related claims.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or other matters to the extent applicable law makes a limitation unenforceable.

1.26 Indemnification

To the extent permitted by law, if you use the Services for business purposes, operate an account, submit Content, act as a Supplier, or misuse the Services, you will defend, indemnify, and hold harmless Res Labs and its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from claims, demands, investigations, proceedings, losses, liabilities, judgments, settlements, penalties, fines, damages, and reasonable legal fees arising out of or relating to:

your access to or use of the Services;
your Content, business, products, marketing, customers, transactions, or fulfillment;
your breach of these Terms or another agreement;
your violation of law or third-party rights;
your fraud, negligence, willful misconduct, or security failure; or
a dispute between you and a Supplier, Lab, Buyer, customer, employee, contractor, carrier, regulator, or other third party.

The Supplier Agreement contains additional indemnity obligations. Res Labs may control the defense and settlement of an indemnified matter, and you will cooperate. You may not settle a claim in a manner that admits fault by, imposes obligations on, or fails to fully release Res Labs without our written consent.

1.27 Informal dispute process

Before filing a lawsuit or arbitration, a party must send the other a written notice describing the dispute, the relevant facts, the requested relief, and contact information. Notices to Res Labs must be sent to info@reslabs.ai and 18 Ocean Ave, Jamestown, RI 02835. The parties will attempt in good faith to resolve the dispute for thirty days after receipt. This requirement does not prevent a party from seeking urgent temporary relief or filing in small claims court where permitted.

1.28 Binding individual arbitration and class-action waiver

This Section applies to users whose principal residence or place of business is in the United States, except where applicable law prohibits it.

Agreement to arbitrate. Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, a Tag, a Verification Record, or the relationship between you and Res Labs that is not resolved through Section 1.27 will be resolved by binding individual arbitration, not in court, except for the exclusions below.
Federal Arbitration Act. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.
Administrator and rules. Arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules for an individual using the Services primarily for personal purposes and its Commercial Arbitration Rules for a business dispute. The applicable rules govern fees, location, and procedures, subject to these Terms.
Format and location. Hearings may occur by video, telephone, documents, or in person as the arbitrator determines. In-person proceedings will occur in Wilmington, Delaware, unless applicable rules or law require another location.
Individual relief only. The arbitrator may award the same individual remedies a court could award, but only to the individual party seeking relief and only to the extent necessary to resolve that party’s claim.
No class or representative proceedings. YOU AND RES LABS EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, COORDINATED, MASS, PRIVATE-ATTORNEY-GENERAL, OR REPRESENTATIVE ACTION OR ARBITRATION. The arbitrator may not combine claims of different persons without all parties’ written consent.
Excluded claims. Either party may bring an individual claim in small claims court if it qualifies. Res Labs may seek injunctive or equitable relief in court to protect intellectual property, confidential information, security, keys, Tags, systems, or against unauthorized access or misuse. A party may also report matters to a government agency.
Authority. The arbitrator decides all issues concerning the dispute, including arbitrability, except that a court decides the enforceability of the class-action waiver.
Opt-out. You may opt out of this arbitration agreement by sending a written notice to info@reslabs.ai within thirty days after you first accept these Terms. The notice must state that you opt out of arbitration and include your full name, account email if any, mailing address, and signature. Opting out does not affect other Terms.
Changes. A material change to this arbitration section will not apply to a dispute for which a party gave written notice before the change took effect.
Severability. If the prohibition on class or representative arbitration is held unenforceable for a particular claim or remedy, that claim or remedy will proceed in court and the remainder will be arbitrated. Otherwise, unenforceable portions will be severed and the rest enforced.

1.29 Governing law and court venue

These Terms and any dispute not subject to arbitration are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs Section 1.28.

Subject to non-waivable consumer rights and Section 1.28, the state and federal courts located in Wilmington, Delaware have exclusive jurisdiction, and each party consents to personal jurisdiction and venue there.

If you are a consumer in a jurisdiction that gives you mandatory local rights or forums, those rights remain available to the extent they cannot be waived.

1.30 Copyright complaints

If you believe Content in the Services infringes copyright, send a notice containing the information required by the Digital Millennium Copyright Act to:

Designated agent: [DMCA AGENT NAME]
Address: [DMCA AGENT ADDRESS]
Email: [DMCA AGENT EMAIL]

A valid notice should identify the copyrighted work, identify the allegedly infringing material and its location, provide your contact information, include statements of good-faith belief and accuracy under penalty of perjury, and include a physical or electronic signature. Res Labs may remove material and terminate repeat infringers. Knowingly submitting a false notice may create liability.

1.31 Electronic communications and notices

You consent to receive agreements, notices, disclosures, invoices, security alerts, and other communications electronically. Electronic communications satisfy legal writing requirements to the extent permitted by law.

Res Labs may give notice by email to an account address, through the Services, or by posting updated terms. You must keep account contact information current. Legal notices to Res Labs must be sent to info@reslabs.ai and 18 Ocean Ave, Jamestown, RI 02835.

1.32 Changes to these Terms

Res Labs may update these Terms to reflect changes in the Services, law, security, providers, or business practices. The updated version will show a new effective date. For material changes affecting account holders, we will provide reasonable advance notice when practicable. Changes may take effect immediately where required for law, safety, security, fraud prevention, or a third-party service.

Your continued use after the effective date means you accept the updated Terms. If you do not agree, stop using the Services and close your account. Changes do not retroactively alter a dispute already noticed under Section 1.27.

1.33 Miscellaneous

Entire agreement. These Terms, the Privacy Policy, the Acceptable Use and Verification Disclaimer, the Supplier Agreement where applicable, and any signed Order Form are the entire agreement concerning the Services and replace prior or contemporaneous understandings on that subject.
Order of precedence. A signed Order Form controls over the Supplier Agreement for expressly conflicting commercial terms; the Supplier Agreement controls over these Terms for Supplier matters; these Terms control over general website copy; and the Privacy Policy controls for privacy disclosures.
Assignment. You may not assign or transfer these Terms without Res Labs’ written consent. Res Labs may assign them in connection with a merger, acquisition, financing, reorganization, sale of assets, or by operation of law.
No waiver. Failure to enforce a provision is not a waiver. A waiver must be in writing and signed by the waiving party.
Severability. If a provision is unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain effective.
Force majeure. Res Labs is not liable for delay or failure caused by events beyond reasonable control, including internet or cloud outages, cyberattacks, labor disputes, carrier delays, Lab or domain failures, blockchain congestion or failure, IPFS unavailability, government action, natural disasters, war, civil unrest, epidemics, utility failures, or supplier shortages.
No third-party beneficiaries. These Terms do not create third-party beneficiary rights except for parties expressly entitled to indemnification or liability protections.
Headings. Headings are for convenience and do not affect interpretation.
Interpretation. “Including” means “including without limitation.” Electronic records and copies are originals for enforcement purposes.
Language. The English version controls to the extent permitted by law.

1.34 Contact

Questions, legal notices, and support requests may be sent to:

Verares Labs Inc.
18 Ocean Ave, Jamestown, RI 02835
info@reslabs.ai